Competitive Salary | 24 Days Annual Leave | Development Opportunities
Our client, a growing business based in the South West is seeking an IT Support Technician to join their IT Services Team. As part of the role, the successful candidate will provide professional, proactive and efficient IT support and be the first point of contact for technical support requests. The successful candidate will require a driving license and vehicle as the role will involve working across a number of sites in the South Devon area.
IT Support Technician responsibilities include: -
- Act as the first point of contact for the IT department via both phone and email
- To accurately log and categorise support tickets and requests
- Provide technical support and guidance to staff and users
- Maintain, update, and audit asset system with details of all IT equipment
- Maintenance of client hardware
- Configuration/installation projects
- Play an active part in project roll-outs
IT Support Technician requirements include: -
- Professional and positive approach
- Self-motivated, organised, and methodical
- Experience in Office applications
- Experience in Printer installation and troubleshooting
- Experience with iOS would be advantageous
- Demonstrate an understanding of Windows 10 and Office 365
- Own transport as you will be expected to travel to various locations in the South Devon area
Benefits for an IT Support Technician include: -
- Competitive salary
- Training and development opportunities
- A very impressive pension
- 24 days annual leave plus bank holidays
- You must have access to your own transport (the firm will ensure your car/bike with respect to business use) to execute your job and you will be able to claim mileage
The role in the IT Services department will bring a fantastic opportunity to work in a dynamic, fast-paced environment with great opportunities for professional development and training. Our client is open to receiving applications from people seeking to embark on an IT-related apprenticeship or those with 1st and/or 2nd line experience. So, if you want more details about this role, apply today!
Recruitment Consultant: Lynsey Skinner
Ref: 9151